We will ship using one of the methods selected by you at time of order. Not all methods will be available for every type of shipment.
United States Postal Service: Cut-off time 2:30pm
FedEx: Cut-off time 4:30pm
UPS: Cut-off time 4:30pm
Tracking and/or delivery confirmation numbers will be provided via e-mail if they are available for the shipping method selected.
Returns & Exchanges:
Please inspect your order immediately upon arrival. Do not dispose of the box or any packaging materials until you have inspected your order and are satisfied with the product you have received.
Please ensure you have contacted us for an RMA number prior to returning your item, or it may not be accepted.
A 10-25% restocking fee will be applied to products with RMA. 50% restocking fee will be applied to returns after the 30-Day period or without an RMA number.
The customer is responsible for the return shipping payment and assumes responsibility for the return package insurance.
Please enclose the following:
In case of a manufacturers defect - the details outlining the type of defect or the reason for your return.
If you would like to exchange, please note if you would like to exchange for the same item or a different one.
Your contact details including phone number and your e-mail address.
RMA Number - Please call us and get an Return Merchandise Authorization number before shipping to us.
****For RMA numbers or questions please visit our Contact Us Page.
It takes 2-7 business days to process a refund with our credit card system. Once the refund is processed and sent to your card's issuing bank, it can take another 2-7 business days (depending on the bank’s processing speeds) for the refund to post to your account. In total it can take 9-14 business days for you to receive the refund.
Performance parts warranty: Performance parts do not have warranty through Chadata Tuning. Call for questions on warranty before purchase. Installing performance parts on vehicles most likely voids vehicle manufacturing warranties. Purchasing through Chadata Tuning, you acknowledge and agree to this notice
Using Performance products for street/road use on public roads or highways is prohibited by law. It is the responsibility of vehicle owner to ensure compliance with all local and federal laws and regulations. More information can be found on the SEMA Action Network website www.semasan.com.